FAQ

Serving the NYC area for more than 60 years, Gotham has been navigating the tricky and complicated landscape of apartment insurance in one of the world’s greatest cities. Gotham helps individual or family renters and owners acquire the insurance coverage that makes sense for them.

At Gotham, we specialize in several types of insurance, including condo and co-op insurance, renters insurance, and homeowners insurance. We work with multiple insurance companies to find the right coverage for our clients, based on their specific needs and budget. Our team of experienced insurance professionals is dedicated to providing personalized service and expert advice to ensure our clients are adequately protected.

Gotham combines more than 60 years of deep NYC knowledge with a simple, streamlined quote process, personal service, and support after the policy is placed. As an independent brokerage, Gotham carries an A+ rating from the Better Business Bureau and charges no brokerage fee, with generations of experience helping New Yorkers secure insurance policies that actually match up to their home and the realities of NYC living.

Yes. Coverage needs often change with a move, marriage, new baby, renovation, major purchase, or growing collection. Gotham can update limits, move coverage to a new home, or add protection for new belongings.

No. Gotham does not charge clients a brokerage fee.

Yes. Gotham works with owners and renters whose needs may include luxury interiors, extensive renovations, high-value furniture, art, jewelry, wine, antiques, and other collections. We can also help evaluate higher liability limits and umbrella insurance.

Often, yes. Gotham can arrange coverage quickly, even when a closing is right around the corner.

Yes. Just fill out the simple form here. During business hours, we will respond within one hour; outside business hours, we will get back to you as quickly as possible. Gotham handles the heavy lifting, comparing policies—not just premiums—and identifying needs an automated quote may miss.

Yes. Gotham helps secure insurance policies for NYC investment properties, condos, co-ops, brownstones, and townhouses, including homes with older systems, distinctive construction, renovations, outdoor areas, higher rebuilding costs, and valuable contents.

Many people assume their building’s policy covers more than it does, underestimate the value of their belongings, or focus only on finding the lowest price when shopping for coverage. Taking the time to understand your needs, compare your options, and review policy details upfront can help you choose protection that truly fits your home.

A building’s master policy typically covers the structure and common areas, while your individual policy helps protect your belongings, interior improvements, and personal liability. Understanding where one ends and the other begins is key to avoiding coverage surprises.

City living comes with unique considerations, including co-op and condo structures, older buildings, shared spaces, and complex ownership arrangements. These details, along with building board requirements, play an important role in determining the coverage you need and how your policy protects you when it matters most.

A lower premium can be tempting, but price alone shouldn’t determine your coverage. The right policy is the one that provides the protection you need, with coverage details that match your situation. Saving a few dollars each month may not be worth it if it leaves you paying significantly more out of pocket when the unexpected happens.

An insurance company provides the policy and handles the terms of the coverage, while a broker helps you understand your options and compare policies from different providers. Brokers serve as advisors throughout the process, helping you evaluate coverage details, identify potential concerns, and choose a policy that aligns with your needs.

If you need to make a claim on your insurance policy, you can visit the Claims page here. There, you will find instructions on how to report a claim, as well as contact information for the insurance companies we work with. Have any questions? Our team is available to provide support and guidance throughout the claims process.

Getting a quote has never been easier. To get an insurance quote, you can fill out the Request a Quote form here. This form will ask you for basic information about your insurance needs and contact information, so that we can get in touch with you to discuss your options. Contact us today to request a quote and learn more about how we can help you find the right insurance coverage for your needs and budget.

Starting a renovation project on your home, condo/co-op, or investment property? Gotham can help match you to the best temporary insurance policy for your renovation. Whether you are doing the renovation yourself or hiring a professional company to do the work for you, we can help ensure you have the coverage you need. If working with a construction company for your renovations, be sure to ask for a copy of the company’s business liability or workers compensation insurance, and any other related licenses, to ensure you are working with a reputable company that is covered in the case of damages to your property.

Typically rental insurance policies operate under the assumption that the policyholder is the resident. Any changes in occupancy can void coverage and should be discussed with your broker.

Since 1964, Gotham Brokerage has helped generations of New Yorkers protect their homes with insurance guidance built around the realities of city living. Over the decades, we’ve developed a deep understanding of NYC apartments, ownership structures, and the coverage decisions that can make all the difference when choosing the right protection.

When mapping out the details of your insurance policy, our agents may ask you to list all family members residing in your new property. Insurance policies typically cover any family member related to you by marriage, blood, or adoption living within your property. This means whomever you live with, spouse, parents, kids, they are indeed covered. If you live with a partner and are not married, and your partner’s name is not on any contracts for your new property, they may need to invest in their own insurance policy. If you’re curious about who is covered and how to include your family in your insurance policy, get in touch with us today!

When counting up the value of your assets, you may want to conduct some research on the actual value of your assets. Saved receipts or bill statements may give you an idea of what you paid for your valuables, and online research may tell you the resale value of your belongings. If you have any questions about proving the value of the assets in your home or property, get in touch with one of our experienced agents today!

Determining how much insurance coverage you need can depend on various factors after you’ve calculated all your assets, risks, and budget. At Gotham, we can help you assess your insurance needs and find the right coverage for your specific situation.

Homeowners insurance provides financial protection for your home and personal property in case of damage or loss from covered events, such as fire, theft, and weather-related disasters. Homeowners insurance can also provide liability coverage in some instances, in case someone is injured on your property or if you cause damage to someone else’s property.

Each policy is different, but most cover the physical structure of your home – as well as your personal belongings – up to a certain limit. You can also choose to add optional coverage for specific items, such as jewelry, artwork, and other qualifying items.

Renters insurance – which is, of course, for people who rent – covers the cost of replacing personal belongings, such as furniture, clothing, and electronics, if they are damaged, lost, or stolen due to covered events such as fire, theft, or vandalism.

Renters insurance can also provide liability coverage in case someone is injured while visiting your rented home or if you cause damage to someone else’s property. Renters insurance can also cover additional living expenses if you are temporarily displaced from your rented home due to a covered loss.

Condo and Co-Op insurance is similar to homeowners insurance, but is tailored toward people who own a condominium or cooperative apartment. Like homeowners insurance, condo and co-op insurance policies can provide coverage for personal belongings, as well as liability coverage if someone is injured in their unit or if they cause damage to someone else’s property.

In most cases, the owner of the condo or co-op is responsible for insuring their personal belongings and any improvements they have made to the unit. Every condo or co-op situation is different, however, and our team at Gotham is here to help find the policy that’s right for you.

No – home, condo/co-op, and renters insurance is not required by law in most states. However, it is an incredibly smart idea and highly recommended to have it in case the worst happens, such as theft, fire, or other covered disaster-related events. Indeed, these types of insurance can provide financial protection for your personal belongings and liability coverage if someone is injured while visiting your rented home.

If you are financing a home or condo, you may be required from your lending institution to purchase homeowners insurance. Similarly, landlords can also require their renters to purchase renters insurance. Without these forms of insurance, you could be responsible for replacing your damaged or stolen belongings and for any legal costs if you are sued for damages or injuries that occur in your home or rental. Contact us to learn more about what insurance best suits your lifestyle and needs.

At Gotham, we understand your belongings and personal items are most of the valued possessions you own. That’s why we’re committed to helping you find the absolute best apartment insurance policies on the market should disaster strike.

We don’t stop there. Gotham also provides ongoing support and assistance, including oversight of claims and renewals, to ensure you have the protection you need when you need it most. Gotham focuses on delivering high-quality service and building lasting relationships with our clients. When you work with Gotham, you work with a real person who knows how to personalize our services to your needs, quickly and efficiently. From basic policies for the first-time renter to finding coverage options you didn’t know you needed, Gotham is here for everyone. Within New York City, there is no better company to work with to get your property covered than Gotham.

While insurance agents work directly for one or more insurance companies, insurance brokers work independently and represent multiple insurance companies. Insurance agents can offer policies and services only from the company they work for, while brokers can provide objective advice and compare coverage and pricing across different insurance companies. Brokers work on behalf of their clients and help them select the best coverage for their needs, while agents work on behalf of the insurance companies they represent.

Yes! Gotham is a licensed apartment insurance broker in the state of New York. We are authorized to sell apartment insurance policies and provide apartment insurance-related services to individuals, families, and businesses throughout New York City. Gotham is also certified by the Better Business Bureau.

Our team of licensed apartment insurance professionals has the knowledge and expertise to guide our clients through the apartment insurance buying process, from selecting the right coverage to managing claims. We are committed to delivering high-quality service and helping our clients find the best apartment insurance solutions for their unique needs.

No, Gotham does not charge a fee for our services. Insurance brokerage agents are paid by commission from the insurance company you choose to work with. This commission is usually a percentage of the total cost you pay for the policy, and it’s already built into the price of the insurance. We understand that insurance is not a one-size-fits-all, so we work with multiple insurance companies to find the best coverage options for our client’s needs and budgets.